Frequently Asked Questions
iCE Version 5
Q1: What's new in version 5?
A: iCE is now based upon Loqu8's most powerful knowledge management
engine, iNtuition. This new engine supports the two most popular web
browsers (Microsoft IE 7 and Mozilla FireFox 3) and Microsoft Office
(Outlook, Word, Excel, PowerPoint).
The user interface has been expanded to accommodate the separate, resizable windows for both LiveScan translations and Lookup Chinese/Pinyin-English dictionary.
Q2: How do I upgrade to version 5?
A: All paid users of earlier iNterpret Chinese-English versions may upgrade to version
5 at no
charge.
Q3: What are the system requirements?
A: iNterpret is optimized for Microsoft Windows Vista and Internet
Explorer. Apple Macintosh Mac OS X users running Windows Vista/XP
with VMware Fusion or Parallels Desktop are also supported.
For Windows XP users should have SP2 (or SP3) with
Microsoft .NET Framework 3.0 (free) and
Chinese
fonts (free). For the pronunciation feature, your computer will
also need to support audio speakers or a headset.
Q4: I see "squares" instead of Chinese
in my browser. What's wrong?
A: If you're seeing small squares when you should be seeing Chinese,
then you need to: (A) with Windows XP, enable East Asian language
support and (B) install a Chinese font.
For Windows XP
A. Enable Asian
language support
1. Under Control Panel, select Regional and Language
Options
2. Select the Language tab and check "Install files for East Asian
languages" (you may need your original Windows CD)
3. Restart your machine. (C'est la vie avec MSFT.)
Tip: Microsoft also provides
detailed instructions.
B. Install Chinese fonts
1.
Download a Chinese font (AR PL New Sung)
2. Double-click to open the
fireflysung.zip file
3. Open your Windows Control Panel and open the Fonts folder
4. Drag the the fireflysung.ttf
file to your Fonts folder
For Windows Vista
Install Chinese fonts
1.
Download a Chinese font (AR PL New Sung)
2. Double-click to open the
fireflysung.zip file
3. Open your Windows Control Panel and open the Fonts folder
4. Drag the the fireflysung.ttf
file to your Fonts folder
Q5: The Pronounce feature is not
available. Why not?
A: Simplified Chinese Text-to-Speech (TTS) is now installed
automatically with iNterpret Version 3. If you have installed a
pre-release version of software (before April 21, 2008), then
uninstall iNterpret and re-install using setup.exe.
Q6. Does Loqu8 support beta (pre-release) version of web browsers (Microsoft IE8 and Google Chrome)?
A: At this time, Microsoft Internet Explorer 8 (Beta 2) is fully operational with iCE Version 5. Google's new Chrome is only partially functional. LiveScan is not supported, but Scan Highlight and Lookup modes are functional. Testing is on-going.
iNterpret Version 3
Q1: What's new in version 3?
A: iNterpret's new user interface has been streamlined. All
functions are accessible from a right mouse click. Copy to clipboard
and paste into email or Microsoft Word or other applications. Show
phonetics using Latin alphabets (Pinyin) or symbols (Bopomofo or
Zhuyin). Search using the highlighted character(s). Interoperability
has been significantly improved for the most popular Chinese
websites.
Q2: How do I upgrade to version 3?
A: All paid users of earlier versions may upgrade to version 3 at no
charge.
iNterpret Version 2
Q1: The popup window doesn't appear on some parts of the
webpage.
A: iNterpret only works with text, not graphics or graphical
representations of text. In general, if you can highlight the text
with your mouse, iNterpret will give you an instant translation.
Q2: When will you support Firefox browsers?
A: At this time, iNterpret only supports Microsoft Internet Explorer
version 6 and 7. Firefox is planned for later this year (2008).
